Committed
Because we value each and every customer, we work hard to keep their
business and support our communities.
Helpful
We deliver support in the ways that are most useful to our customers
and address their needs with expertise, respect and empathy.
Proactive
We understand what our customers need, and actively work to make their
relationship with us seamless, easy and rewarding.
Personal
We know our customers well and tailor our communications and
interactions to address their needs and expectations.
The success of our growing business is built by working together as
one company, one culture, and one team. Our culture encourages
associates to be engaged and committed while valuing and supporting
each other. Operating in 24 states requires the ability to attract,
seek, hire and retain top talent. At Cable One, we offer competitive compensation, a
comprehensive rewards program and opportunities for all of our
associates to grow personally and professionally in an environment
that values and respects different cultures, experiences and
viewpoints. We have a long track record of advancing associates from
within the company, promoting over 12% of associates to higher-level roles in 2025.
We attract associates who:
-
want a thriving and rewarding
career,
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have respect for the
communities where they live and work,
-
appreciate a focus on
wellness (physical, emotional, financial and career),
-
balance work and life, and
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enjoy an open and inclusive
workplace.
Our total rewards compensation philosophy encompasses pay, health
benefits, incentives, wellness and career development options. Cable One
has a pay-for-performance philosophy that permeates our organization.
Merit increases are based on individual performance and market conditions.
Meanwhile, all associates are eligible for an annual bonus based on
objective corporate performance goals shared by everyone in the company,
including the CEO. In addition, Cable One offers a 401(k) retirement plan
with a generous company match; assistance with work-life experts; a health
advocate program; anniversary milestone rewards; complimentary data,
video, and voice services if you live within our service area; and
discounts at retailers and other merchants.
Investing in the growth and development of our associates is essential to helping them reach
their full potential in an ever-evolving and competitive industry. Through a variety of internal
and external programs, we empower team members to build specialized knowledge, strengthen
leadership capabilities and pursue continuous improvement.
We are committed to preparing associates for success at every stage — from
emerging leaders to senior executives. Our leadership development programs are
designed to strengthen performance and build critical skills across all levels
of the organization. These initiatives include both in-house and third-party
learning opportunities tailored to frontline supervisors, mid-level leaders and
executive team members.
In 2025, associates completed nearly 172,000 hours of training — a reflection
of our continued investment in cultivating a capable, future-ready workforce.
Associates also have 24/7 access to a robust e-learning platform that offers
professional development courses, certification preparation and skill-building
resources. Specialized technical training helps eligible associates stay at the
forefront of their fields and deliver exceptional service to our customers.
We also strongly support continued education through our long-standing tuition
reimbursement program, which has provided nearly $5 million in benefits to
associates since 2001. Many participants have earned certificates in areas such
as network programming, data analysis and network administration and
security — often leading to higher-level roles within the company. Others have
leveraged this benefit to pursue associate’s, bachelor’s and master’s degrees,
further advancing their careers and contributions.
Recognizing and celebrating success is another key part of our culture. Our internal
recognition program encourages associates to acknowledge peers across the
organization for outstanding performance, collaboration and contributions —
fostering a strong sense of appreciation and shared achievement.